I wanted to hang a new light in my kitchen nook and took down the old one but could not figure out the logistics of hanging a new light.I called Mr.
Electric to come in and hang the light and to check some outlets that were not working. When he arrived, he told me he needed to do a diagnostic on my electrical situation and it would cost me $134. I told him to go ahead. After the diagnostic, he said it would cost me $304 to replace a GFI and $245 to hang the light.
I told him he was too expensive. As he was leaving, I went to close the garage and the door didn't work. He said he had disabled the circuit because the GFI was bad. I told him to put it back the way it was.
He said he couldn't. I told him I would sign a release of liability. He called his supervisor who said he could not put it back. I talked to the supervisor and he told me to just get the repair done.
I told him I had a GFI replaced last year for $100. I live on social security and could not afford the $304. He said he would give me a 15% discount. I told him to never mind.
I felt that he was dishonest.
The technician said I should not have called them if I didn't have the money to pay for repairs.I'm totally insulted and feel that they are scammers.
Review about: Mr Electric Electric Service.
Reason of review: Poor customer service.
Monetary Loss: $134.
Preferred solution: Full refund.
I didn't like: Way i was treated, Price manipulation.